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myebu:guests [2015/10/26 17:16]
michael
myebu:guests [2015/11/30 11:23]
michael [How to tell the difference]
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-====== Dealing with Guests ​======+====== Dealing with guests ​======
  
-**Scenario**:​ somebody turns up at your club who you are not familiar with. What do you do?+**Scenario**:​ somebody ​unfamiliar ​turns up at your club. What do you do?
  
-It's important to realise the difference between someone who is a newcomer at your club and someone who is a newcomer to the EBU. The two types of visitor are handled ​very differently.+It's important to realise the difference between someone who is a newcomer at your club and someone who is a newcomer to the EBU. The two types of visitor are handled differently.
  
 ===== Newcomers to the EBU ===== ===== Newcomers to the EBU =====
  
-These people do not have any kind of an EBU record. They have never been a member of the EBU, they have never bought something from the shop, they have never entered an EBU event or attended an EBU training course. Perhaps they'​re brand new to EBU bridge, or maybe they'​re ​just visiting from overseas.+These people do not have any kind of an EBU record. They have never been a member of the EBU, they have never bought something from the shop, they have never entered an EBU event or attended an EBU training course. Perhaps they'​re brand new to EBU bridge, or maybe they'​re visiting from overseas.
  
 These people fit into two categories: These people fit into two categories:
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 Simply mark them as a guest when you upload the session file to the EBU. This means they won't get any masterpoints,​ and they won't get an NGS adjustment (//and nor will their partner//) but presumably this is fine if they have no interest in becoming an EBU member. Simply mark them as a guest when you upload the session file to the EBU. This means they won't get any masterpoints,​ and they won't get an NGS adjustment (//and nor will their partner//) but presumably this is fine if they have no interest in becoming an EBU member.
 +
 +Note that members of [[myebu:​foreign-unions|foreign unions]] will need to have an EBU record in order to earn masterpoints. Follow the instructions in the next section to create a //Potential Member//.
  
 ==== They may wish to join some day ==== ==== They may wish to join some day ====
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 Now, if they ever do decide to join the EBU, their NGS grade and earned masterpoints will be waiting for them. Now, if they ever do decide to join the EBU, their NGS grade and earned masterpoints will be waiting for them.
  
-===== Newcomers to the club =====+===== Newcomers to the club but not to the EBU =====
  
-These people do have an EBU record and they will want to earn masterpoints and get NGS adjustments when they play at your club. Ask them for it. If they don't know their EBU number, ask them for some basic details about them so that you can look it up when it's time to submit the session file.+These people do have an EBU record and they will want to earn masterpoints and get NGS adjustments when they play at your club. Ask them for their EBU number. If they don't know it, ask them for some basic details about them so that you can look it up when it's time to submit the session file.
  
 You may think it's simpler to just mark them as a guest, but our experience has shown that this is not a good idea. You may think it's simpler to just mark them as a guest, but our experience has shown that this is not a good idea.
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 ===== How to tell the difference ===== ===== How to tell the difference =====
  
-Ask them! They might not know if they are currently an EBU member, but they will know if they'​ve been one in the past. If they have an EBU record, **do not** create a new one for them. That will just create a duplicate and make matters worse. ​If in doubt+Ask them! They might not know if they are currently an EBU member, but they will know if they'​ve been one in the past. If they have an EBU record, but you do not know what it is, **do not** create a new one for them. That will just create a duplicate and make matters worse. 
 + 
 +This flow chart describes how to proceed when a new player turns up at the club. 
 + 
 + 
 +{{ :​myebu:​flow.png?​nolink |}}
myebu/guests.txt · Last modified: 2015/11/30 11:23 by michael