Hello. As a fairly recently qualified Director, I would appreciate some guidance from more experienced heads on when (and how severely) to impose procedural penalties.
There were two incidents at my club the other night which could under certain circumstances have incurred a penalty: one when two players failed to count their cards and the play had got as far as Trick 11 before anyone noticed that South had two cards left and West four (South is a highly experienced player who really should have known better).
The second involved a lady who took the law into her own hands in telling her inexperienced opponent what he and his partner had to do after he made an insufficient bid, and when he insisted on calling the director, demanded stridently that I "tell HIM his partner has to pass throughout".
I did not impose a penalty in either case as this was the first time for both under my (brief) stewardship (though I have known the lady in the second case behave similarly in the past) - besides which as a fairly new director I would rather not do anything controversial just yet. (Ironically, my partner and I ended up second by two MPs to the first South).
I'm not so much asking "what should I have done?" as, in general terms, under what circumstances should a procedural penalty be incurred, how many chances should a player be given before incurring one, and how many match points should be involved? (The Laws, as I recall, are a bit vague on the subject - I don't have my copy to hand just now).