Scrolling Results Stop Scrolling
Anyone else having this problem and/or a solution. We are using EBUScore 1.1.10 both Pairs and Teams and display the scrolling results screen throughout the event. Using either the built-in browser or the PC default browser, the scrolling results screen from Bridgemate Scoring|Reports page randomly stop updating. Sometimes closing the browser and re-selecting the Pink Ranks button or the Cycle|Ranks box gets things going again sometimes not. I have tried closing the event and restarting it but this does not help. Not yet tried restarting EBUSCore or Bridgemate Control Software as this feels a bit dangerous mid-event.
Comments
There was a fault in the pre 1.2.1 versions in the way the scroll parameters were being used. I suggest you check the values in Reports>Print Properties>Scrolling - and maybe play with them a little by changing them and testing on the Reports>Print Scroll button. When you update up to 1.2.1, it will probably need a readjustment of those values as they are being interpreted correctly then!
Thanks Jeffrey. We are still using 1.1.10 until the scrolling screen can be set to open immediately. In the meantime, on the 1.1.10 machine, I cleared the browser caches on all the browsers and then set EBUScore to use ites internal browser and we have not had a recurrence of the problem in the last three weeks - 9 events.
Fair enough - I have sent a suggested mod to the EBU for starting the scroll screen and use your PC browser - or alternatively its a fairly simple update for IanM (or whoever) to put in the scrolling mechanism from 1.1.10 into 1.2.x fairly quickly. I would advise use of 1.2.x improvements albeit enhanced with a few user preferred options from the 1.1.x versions.