I have often experienced problems downloading the SIMS deal file - the problem being opening the file with the dealing software.
Microsoft Edge appears to convert the file from a PBN to a HTML . It has been possible to change the file name and the opening app in the past to allow BOS to open the file - but this time (May 2019) I found it impossible to open the file with BOS . I spent over an hour struggling with it to find a solution - no success . Tried changing file name , properties and opening application etc.
In the end I changed the browser to Firefox which allowed the file to be downloaded without it being changed - once the browser was changed it was a simple 10 to 20 second operation, this was after a lot of head scratching beforehand - I was coming to the conclusion running SIMS was not worth the aggro. I don't really anticipate having to have to change the browser to carry out a rather simple task.
My plea is can the download system be checked out to make it operates easily - never had these sort of issues with ECATS.
And I wonder if this downloading issue is a common problem or not - is it my operating system (Windows 10 & Edge) - or is there some other reason.