Updating Members’ Details
It is in members’ interests that the personal details that the EBU holds for them on its records are up-to-date. It is also helpful if members can provide the EBU with an email address so that important communications from County Associations, which are currently sent out by post, can be sent electronically, thereby helping to keep costs down. We are therefore asking clubs to encourage their members to check that their own details are correct. You may wish to provide your members with the following instructions:
Checking your EBU membership details
It is a good idea to check that the EBU has the correct personal details for you on its records which will ensure that your magazine and diary are delivered to the correct address. You can do this most easily online through your own personal members area on the EBU website. If you do not have Internet access at home, you might ask a friend or family member or someone at the club to help. Local libraries also offer free access to the Internet, and the staff are usually very helpful if you are not familiar with its workings.
Logging in to the EBU members area
In order to log in to your members area on the EBU website you will need your EBU number and password. EBU membership cards and passwords were sent out to all EBU members with the June 2010 edition of the EBU magazine English Bridge, or on joining the EBU if that took place more recently. If you have lost your password, see below.
- Go to the EBU website at www.ebu.co.uk
- Click on the 'Member Login' button at the top left
- Enter your EBU (User) number and password – note that passwords are case sensitive
- Click on ‘Login’
- Click on ‘My Details’
- Update your details
- Please provide an email address if possible. Your email address will not be passed on to any third party.
- The EBU may on occasion forward third party advertising material. If you do not wish to receive this, please untick the box marked ‘Receive Non-EBU Mailings?’
- Click on the ‘Update’ button
- Check that everything is correct
- Click on the ‘Logout’ button
Note that if you wish to change your primary County of Allegiance, you will need to call the EBU on 01296-317225 or 01296 317201.
If you have lost your EBU password
A) If your current email address is registered with the EBU:
- Go to the EBU website at www.ebu.co.uk
- Click on the 'Member Login' button at the top left
- Enter your EBU (User) number
- Click on 'Forgot Password?'
- An email with a new password will be sent to the email address we have registered for you. Please note that if the email address is out-of-date or inaccurate, the email will not reach you.
B) If your current email address is not registered with the EBU, send an email to postmaster@ebu.co.uk or call us on 01296-317200.
(Note that some overzealous spam filters will filter out email messages from the EBU, so it is always a good idea to check your spam messages for a reply if you haven't received one within an hour or so.)
C) If you do not have email and wish to register a change of postal address, please call the EBU on 01296-317200 or write to Membership Department, EBU, Broadfields, Bicester Road, Aylesbury HP18 8AZ
