Update: This issue has now been resolved.
Please note, we are aware of an issue that is affecting My EBU. Any credit balances are not currently being displayed. Please be assured, the credits are still there, but are currently shown as “0”. We are working to solve the issue as soon as possible.
In the meantime, if you would like to use a credit balance to pay for entry to an event, please phone 01296317203 or email firstname.lastname@example.org. The next EBU event is the upcoming National Point-A-Board teams, taking place 23rd – 24th January on RealBridge.